BDVAir Warranty

Our Warranty’s

BDVAir Ventilation System

BDVAir warrants the system for a term of 8 years from the date of installation against any fault or malfunction of the equipment or bought about by faulty installation workmanship and will *rectify at no cost to the customer.

Conditions:

  1. The system must have been supplied and installed by approved BDVair personnel.
  2.  BDVAir must have a record of a legitimate sale and purchase.
  3. The system must be installed for fit purpose.
  4. No one other than approved BDVAir personnel may have undertaken any remedial work during the warranty period or remove or interfere with any parts. This includes but not limited to adding ducting or vents.
  5. The system is not warranted against rodent or insect damage, water damage i.e. leaking roof or power spikes. Damage caused by other tradespeople or personnel in the roof i.e. insulation installers or electricians but not limited to.
  6. The filters can be changed by the Purchaser or a representative of the purchaser without affecting warranty, however this is limited to filter change only refer to condition 4.
  7. In the event of the system malfunctioning, BDVAir must be contacted as soon as practicable.
  8. Where possible onsite repairs will be conducted. In rare events, the system may be needed to be removed for return to base repairs.
  9. Removal and transfer to different premises will void the warranty.
 

BDVAir Heat Transfer system

 
BDVAir warrants the system for a term of 3 years from the date of installation against any fault or malfunction of the equipment or bought about by faulty installation workmanship and will *rectify at no cost to the customer.
 

Conditions:

  1. The system must have been supplied and installed by approved BDVair personnel.
  2. BDVAir must have a record of a legitimate sale and purchase.
  3. The system must be installed for fit purpose.
  4. No one other than approved BDVAir personnel may have undertaken any remedial work during the warranty period or remove or interfere with any parts. This includes but not limited to adding ducting or vents.
  5. The system is not warranted against rodent or insect damage, water damage i.e. leaking roof or power spikes. Damage caused by other tradespeople or personnel in the roof i.e. insulation installers or electricians but not limited to.
  6. In the event of the system malfunctioning, BDVAir must be contacted as soon as practicable.
  7. Where possible onsite repairs will be conducted. In rare events, the system may be needed to be removed for return to base repairs.
  8. Removal and transfer to different premises will void the warranty.
 

BDVAir Extraction systems (bathroom and service area extractors)

 
BDVAir warrants the extraction systems for a term of 3 years from the date of installation against any fault or malfunction of the equipment or bought about by faulty installation workmanship and will *rectify at no cost to the purchaser.
 

Conditions:

  1. The system must have been supplied and installed by approved BDVair personnel.
  2. BDVAir must have a record of a legitimate sale and purchase.
  3. The system must be installed for fit purpose.
  4. No one other than approved BDVAir personnel may have undertaken any remedial work during the warranty period or remove or interfere with any parts. This includes but not limited to adding ducting or vents.
  5. The system is not warranted against rodent or insect damage, water damage i.e. leaking roof or power spikes. Damage caused by other tradespeople or personnel in the roof i.e. insulation installers or electricians but not limited to.
  6. In the event of the system malfunctioning, BDVAir must be contacted as soon as practicable.
  7. Where possible onsite repairs will be conducted. In rare events, the system may be needed to be removed for return to base repairs.
  8. Removal and transfer to different premises will void the warranty.
 
*RECTIFY. For the purpose of the warranty, rectify means repairing back to a state of operation and performance consistent with a fully functional system of the same age. This may be by repairing existing components, replacing components with new or refurbished components, or replacing with new. In the event components are no longer available then BDVAir will replace with suitable replacement substitutes if there are no other options.
 

Request an Assessment

Fill out the form below and we will be in touch as soon as possible to organise your FREE in-home assessment.